FAQs
Frequently Asked Questions
Queens Harbour FAQs
You’ve got questions — we’ve got answers. If there’s anything we haven’t covered, click here to get in touch.
What’s the difference between Queens Harbour and Queens Garden?
Queens Harbour is our signature front dining room featuring CN tower views through the breathtaking glass facade. Lakeside views are available on the patio, however, this is first come, first serve. Queens Garden is also indoor but features a retractable roof that transitions into an open air dining experience (weather permitting) with a rooftop mezzanine — lakeside views on the east side; both spaces offer unique atmospheres.
Is there parking nearby?
We offer 2 hours of free validated parking after 5PM at the Harbourfront Centre lot (235 Queens Quay West). Just check in at the hostess stand before you leave to receive your validation.
If you exceed the 2-hour limit, the standard lot rate will apply to the remaining time.
Valet parking is available for a flat rate of $30 starting at 5PM.
Please click here to view our parking map.
Do I need a reservation to get in?
We always reserve a portion of our space for walk-in guests. While we can typically seat walk-ins fairly quickly, wait times may occur depending on demand, and in some cases, we may run a waitlist. To avoid any delays or disappointment, we recommend booking a reservation in advance through our website.
How do I reserve a table for a large group?
We are currently accepting group bookings on OpenTable for up to 19 people. If you’re unable to find an available date or time, please note that large group bookings are limited, and we likely do not have the capacity for your group. We recommend selecting an alternative date or time.
However, if your request falls under any of the following:
- You’re looking to book private dining
- You’re interested in a venue buyout
- You require a specialized menu
- Your group includes more than 20 guests
Please click here to submit a request and a member of our sales team will be in touch with you shortly.
Can I request a specific table or patio seating?
While we can’t guarantee specific table seating, feel free to leave a note with your preference when booking — we’ll do our best to accommodate you. Please note that patios are first come, first served and cannot be reserved.
Can I modify my reservation?
You can make changes through your OpenTable confirmation link (check your email or texts). If you’re unable to modify, it means we’re fully booked and can’t accommodate changes to your group size.
Can we pay individual bills?
Yes, we can accommodate up to 5 separate bills per table. For groups of 10 or more, a standard 18% gratuity will be automatically added to each bill.
Is there a DJ or live music?
We have a live DJ in Queens Garden. Please check our schedule via our social media and website to confirm.
What happens if it rains? Is the patio still open?
Our patios will be closed in the event of rain, but Queens Garden’s indoor space remains open thanks to its retractable roof.
Can I book a private or semi-private space?
Yes! The Rowa private dining room seats 44. We also offer the Donika and Janine room for intimate private dining at 16 seats per room; the rooms can also be combined for a 32 seat dining experience.
If your inquiry falls under any of the following:
- You’re looking to book private dining
- You’re interested in a venue buyout
- You require a specialized menu
- Your group includes more than 20 guests
Please click here to book.
Do you have halal, vegan, or gluten-conscious options?
Yes — all of our beef and chicken is fully halal. We also offer a variety of vegan and gluten-conscious dishes. If you have any allergies or dietary needs, please inform your server when you arrive so we can do our best to accommodate you.
Please note: While we take care to prepare gluten-conscious meals, our kitchen does handle gluten-containing products, so we cannot guarantee the absence of cross-contamination.
Do you allow minors/children in all your dining spaces?
Children are welcome to dine in all areas of the restaurant. However, please note that after 10 PM, Queens Garden transitions to a 21+ space, and minors are no longer permitted in that area — this includes both the ground floor and mezzanine level.
Do you have a Children’s Menu?
We are proud to offer a children’s menu for those guests 12 and under. All children’s menus include a complimentary beverage and ice cream for dessert.
Is there a dress code?
Queens Garden observed a polished, fashion-forward dress code after 10 PM.
- No hats
- No flipflops
- No hoodies
- Jersey’s only allowed during game days
Is gratuity included for large parties?
Yes — for groups of 10 or more, an automatic 18% gratuity is applied to the bill.
Can I bring a cake for a celebration?
Yes, you’re welcome to bring a cake. We charge a mandatory $5 per person plating fee. Just let us know in advance so our team can be prepared.
Can I bring my dog?
We welcome all well-trained dogs on all three of our outdoor patios. We just kindly ask that pets remain off the furniture and chairs. Only designated service support dogs are permitted inside the restaurant.
Please note: our patios are first come, first served and cannot be reserved.
Is your space wheelchair and stroller accessible?
Yes — we’re fully wheelchair accessible and stroller friendly.
Is there a minimum spend for large groups?
Minimum spends only apply for group bookings and the amount varies on the scenario. If you’re interested in a private group booking, please click here to fill out our intake form.
Do you offer brunch?
We’re not offering brunch at the moment, but stay tuned — we’ll share any updates on our socials and website.
Do you offer bottle service?
Yes, we do offer bottle service in Queens Garden only.
Do you offer digital gift cards?
Yes, we do! You can click here to explore and purchase digital gift cards. Just a quick note — the gift card will be sent to the email address you provide during checkout, so be sure to double-check it before completing your purchase.
Do you have a place to store our bicycles or scooters in your restaurant?
There is a location on the west side of the patio available for guests to lock their bike to city bike racks. They are conveniently located beside our North Patio so you can watch them if you like from your patio seat.
